Temporary Power While Electric Utility Replaced Aging Step Transformers

Case Study Details

Type of Job
Planned
Customer Industry

NYSEG (New York State Electric and Gas)

Equipment Needed

Power Pack

Generator Size

1 MW Generator

What Happened

NYSEG needed to replace aging step transformers as part of a reliability improvement project. Typically, these upgrades would require customers to endure hours-long power outages, significantly impacting daily operations and customer satisfaction. To address this, NYSEG took a proactive approach to minimize disruption during the planned service event.

Services Provided

Prime Power Rentals deployed a Power Pack composed of a 1 MW generator, transformer, and Rapid Pole to provide temporary power during the transformer replacement. The solution enabled NYSEG to reduce customer outage time from several hours to just 30 seconds. Through close collaboration and technical expertise, Prime Power Rentals ensured a fast, reliable, and seamless power transition, supporting NYSEG’s goal of improving system reliability while prioritizing customer experience.

Table of Contents

Planned Backup Power

Trying to schedule a transformer replacement or performing system upgrades, but need to minimize outage duration? Whatever the application, Prime Power Rentals can provide the tools you need to help minimize customer downtime.

We offer generator rentals from 20kW – 2MW and transformers with accompanying medium voltage cables ranging from 1000kVA to 2500kVA in voltages from 4.16kV to 34.5kV. Let us help you in reaching your goal of minimizing CAIDI (Customer Average Interruption Duration Index).

Emergency Backup Power

Middle of the night downed pole due to a vehicle accident? Pad mount transformer failure serving an assisted living center? Emergency power interruptions happen every day due to a number of reasons ranging from inclement weather to an aging infrastructure. 

 We at Prime Power Rentals understand that the electric utilities top priorities are the safety of their employees, the safety of the public & restoring power to their customers. We offer generators ranging from 20kW – 2MW & utility grade primary voltage transformers that can be deployed 24/7/365. Our highly trained & safety driven staff are ready to respond no matter what the situation is. Let us help you in obtaining your goals.